Policies


Augusta Maine Hotel Policies

A pre-authorization of $200.00 above the estimated room & tax balance is required at time of check-in. At check out, after an inspection of the room, the incidental authorization of $200.00 will be dropped if not needed for room charges, damages or loss of property.

We do offer pet-friendly rooms for an additional fee of $50.00 per night/per pet in certain room types. It is the responsibility of all guests to notify the hotel of any pets staying in the room.

Our establishment strictly enforces a NO SMOKING POLICY. A $350.00 Smoking Fee will be charged to any guest who breaks this policy.

Hotel Room Cancellation Policy

~ 24 hours prior to check-in.

Spa Services Cancellation
~ 24 hour notice for One Service.
~ 72 hour notice for Two or more Services (Groups included).
~”No show” is a 50% charge of the service price.

Meeting Room Cancellation
~ Advanced deposit Required.
~ Non-Refundable (unless the room is re-rented).
~ Refund available for event food if cancelled 72 hours in advance.

Dining Room
We gladly accept larger parties but reserve the right to apply a gratuity of 20% to groups of 8 or larger.

**There is no penalty for cancellation in inclement weather scenarios.

 

Augusta Maine Hotel Cancellation Policies